1. Welcome To Tokyo Medics

Tokyo medics,” “we,” “our,” or “us” is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services related to used and refurbished medical equipment and devices from Japan.

By accessing our website and services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and company name.
• Order Information: Billing and shipping address, payment details, and purchase history.
• Technical Data: IP address, browser type, device information, and website usage statistics.
• Communication Data: Any information you provide via email, contact forms, or customer support.

3. How We Use Your Information

We use the collected data for:

• Processing orders and payments.
• Providing customer support and responding to inquiries.
• Improving website functionality and user experience.
• Sending important updates, promotional offers, or newsletters (you may opt out anytime).
• Complying with legal obligations and preventing fraud.

4. Data Protection & Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet-based service is 100% secure, and we cannot guarantee absolute protection.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data. However, we may share information with:

• Service Providers: Payment processors, logistics partners, and IT support providers.
• Legal Authorities: If required by law or to protect our rights.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to improve your browsing experience. You can manage cookie preferences in your browser settings.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Request data portability, where applicable.

8. Data Retention

We retain your information as long as necessary for business purposes or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

10. Changes to this Privacy Policy

We may update this policy periodically. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

11. Contact Us

For any privacy-related inquiries, contact us.