At Tokyo medics , we value your privacy and are committed to protecting your personal information. This section explains what personal data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

When you interact with us, we may collect the following personal details:

  • Full Name – To personalize communication and process orders.
  • Contact Information – Including email, phone number, and address for inquiries, order processing, and delivery.
  • Billing & Payment Details – To facilitate secure transactions.
  • Business or Organization Details – If purchasing on behalf of a company or medical institution.
  • Technical Data – Such as IP address, browser type, and device details for website optimization and security.

2. How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders for used and refurbished medical equipment and devices from Japan.
  • Provide customer support and respond to inquiries.
  • Improve our services and website experience.
  • Send updates, promotions, or important notifications (you can opt out anytime).
  • Ensure compliance with legal and regulatory requirements.

3. Data Protection & Security

We implement strict security measures to safeguard your personal information against unauthorized access, misuse, or disclosure. However, no system is entirely foolproof, so we encourage users to take precautions when sharing personal data online.

4. Sharing & Disclosure

We do not sell or rent your personal data. We may share necessary information with:

  • Service providers (e.g., payment processors, shipping companies) for order fulfillment.
  • Legal authorities if required by law or to protect our rights.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Request a copy of the personal information we hold.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at [Your Email].

6. Data Retention

We retain your personal data only as long as necessary for business operations or as required by law.

7. Contact Us

For any concerns or inquiries about your personal information, reach out to us

we are committed to providing healthcare professionals and institutions with world-class solutions that combine quality, reliability, and affordability.

Japan Address

COMFYS JAPAN LLC, R Cube Aoyama 3rd Floor, 1-3-1 Kita-Aoyama, Minato-ku, Tokyo 107-0061,Japan

Africa Address

Comfys International Limited KP Offices, Suite 26 Milimani, Nairobi, KENYA

Others

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